Refund Policy
Last updated: July 28, 2026
Digital program
Because SHLM delivers digital educational content immediately upon purchase, all sales are generally final. We will consider refund requests on a case-by-case basis if made within 7 days of purchase and before more than 20% of the program has been consumed.
Subscription cancellation
You may cancel a recurring subscription at any time from your dashboard. Cancellation stops future renewals; the current billing period is not prorated.
How to request a refund
Email support@shlmllc.com from the address on your account with your order details. We respond within 3 business days.
Chargebacks
Please contact us before initiating a chargeback so we can resolve the issue directly.